Please briefly describe what happened
Your description helps us identify potential issues and improve the service our coffee vending kiosks provide
What beverage did you order?
Please specify (e.g. “Espresso, Latte, Matcha”).
Enter the exact date of your order.
The exact time helps us locate the transaction and process your refund.
Enter the exact time of your order.
The exact time helps us locate the transaction and process your refund.
Select a location where the problem occurred.
Please type the location name or address manually (e.g. “University Vienna, Campus A”).
We will notify you by email regarding the status of your refund.
First name
Last Name
Enter your email
Next
Submit